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9-1-1 Statistics:

Incoming Call and Report Statistics
Below are the statistics for Lapeer County 9-1-1 for the last few years by month.

* 911 Calls/Hardwire are all emergency calls from a traditional land line telephone
* 911 Calls/Wireless are all emergency calls from a cellular phone
* Non-Emergency Calls are all calls for service coming into Central Dispatch via our 7-digit telephone number
* CAD Reports are the Computer Aided Dispatch reports that the 9-1-1 Operator fills out for each call for service

Download and print the PDF file of our call statistics


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2007 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total % Hardwire v Wireless v VoIP  
911 Calls/ Hardwire 879 850 989 848 938 837 1,010 865 845 859 791 775 10,486 Hardwire 35.80%
911 Calls/ Wireless 1,574 1,559 1,318 1,428 1,483 1,565 1,584 1,688 1,418 1,646 1,597 1,551 18,411 Wireless 62.86%
Non-Emergency Calls 6,997 5,867 6,818 6,725 7,017 6,962 7,201 4,616 7,351 7,219 6,822 6,552 80,147    
Voice Over IP (VOIP) 16 14 40 36 30 27 45 31 52 34 30 39 394 VoIP 1.35%
Total Incoming Calls 9,466 8,290 9,165 9,037 9,468 9,391 9,840 7,200 9,666 9,758 9,240 8,917 109,438    
CAD Reports 5,662 5,514 6,514 5,939 6,414 6,030 6,426 6,647 6,038 6,232 5,747 5,752 72,915    
                               
2008 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total % Hardwire v Wireless v VoIP  
911 Calls/ Hardwire 863 778 806 1,785 1,010 966 932 916 820 719 840 766 11,201 Hardwire 36.99%
911 Calls/ Wireless 1,548 1,592 1,292 1,268 1,463 1,643 1,728 1,573 1,465 1,503 1,798 1,824 18,697 Wireless 61.74%
Non-Emergency Calls 7,272 6,475 6,545 6,661 6,736 7,270 7,026 7,020 6,858 7,025 6,177 7,010 82,075    
Voice Over IP (VOIP) 54 19 26 22 44 28 32 32 26 28 42 34 387 VoIP 1.28%
Total Incoming Calls 9,737 8,864 8,669 9,736 9,253 9,907 9,718 9,541 9,169 9,275 8,857 9,634 112,360    
CAD Reports 6,476 5,827 6,195 6,302 6,535 6,535 6,548 6,539 5,889 6,230 5,990 5,885 74,951    
                               
2009 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total % Hardwire v Wireless v VoIP  
911 Calls/ Hardwire 732 678 782 697 798 734 747 776 672 626 645 709 8,596 Hardwire 31.15%
911 Calls/ Wireless 1,444 1,263 1,396 1,469 1,651 1,608 1,569 1,786 1,542 1,640 1,588 1,672 18,628 Wireless 67.50%
Non-Emergency Calls 6,809 6,078 6,593 6,411 6,841 6,381 6,609 7,271 6,253 6,187 5,576 5,628 76,637    
Voice Over IP (VOIP) 31 32 42 20 12 20 30 44 50 30 30 32 373 VoIP 1.35%
Total Incoming Calls 9,016 8,051 8,813 8,597 9,302 8,743 8,955 9,877 8,517 8,483 7,839 8,041 104,234    
CAD Reports 5,769 5,530 6,399 5,922 6,417 6,131 6,380 6,522 5,921 6,132 5,650 5,534 72,307    
                               
2010 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total % Hardwire v Wireless v VoIP  
911 Calls/ Hardwire 823 554 682 598 689 618             3,964 Hardwire 29.85%
911 Calls/ Wireless 1,354 1,364 1,375 1,435 1,868 1,761             9,157 Wireless 68.95%
Non-Emergency Calls 5,571 5,035 5,506 5,525 6,048 5,782             33,467    
Voice Over IP (VOIP) 30 26 28 16 38 22             160 VoIP 1.20%
Total Incoming Calls 7,778 6,979 7,591 7,574 8,643 8,183 0 0 0 0 0 0 46,748    
CAD Reports 5,652 5,037 6,151 5,852 6,242 6,010             34,944    


 



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