9-1-1 Statistics:
Incoming Call and Report Statistics
Below are the statistics for Lapeer County 9-1-1 for the last few years
by month.
* 911 Calls/Hardwire are all emergency calls from a traditional land line
telephone
* 911 Calls/Wireless are all emergency calls from a cellular phone
* Non-Emergency Calls are all calls for service coming into Central Dispatch via
our 7-digit telephone number
* CAD Reports are the Computer Aided Dispatch reports that the 9-1-1 Operator
fills out for each call for serviceDownload
and print the PDF file of our call statistics
| 2007 |
JAN |
FEB |
MAR |
APR |
MAY |
JUN |
JUL |
AUG |
SEP |
OCT |
NOV |
DEC |
Total |
% Hardwire v Wireless v VoIP |
|
| 911 Calls/ Hardwire |
879 |
850 |
989 |
848 |
938 |
837 |
1,010 |
865 |
845 |
859 |
791 |
775 |
10,486 |
Hardwire |
35.80% |
| 911 Calls/ Wireless |
1,574 |
1,559 |
1,318 |
1,428 |
1,483 |
1,565 |
1,584 |
1,688 |
1,418 |
1,646 |
1,597 |
1,551 |
18,411 |
Wireless |
62.86% |
| Non-Emergency Calls |
6,997 |
5,867 |
6,818 |
6,725 |
7,017 |
6,962 |
7,201 |
4,616 |
7,351 |
7,219 |
6,822 |
6,552 |
80,147 |
|
|
| Voice Over IP (VOIP) |
16 |
14 |
40 |
36 |
30 |
27 |
45 |
31 |
52 |
34 |
30 |
39 |
394 |
VoIP |
1.35% |
| Total Incoming Calls |
9,466 |
8,290 |
9,165 |
9,037 |
9,468 |
9,391 |
9,840 |
7,200 |
9,666 |
9,758 |
9,240 |
8,917 |
109,438 |
|
|
| CAD Reports |
5,662 |
5,514 |
6,514 |
5,939 |
6,414 |
6,030 |
6,426 |
6,647 |
6,038 |
6,232 |
5,747 |
5,752 |
72,915 |
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 2008 |
JAN |
FEB |
MAR |
APR |
MAY |
JUN |
JUL |
AUG |
SEP |
OCT |
NOV |
DEC |
Total |
% Hardwire v Wireless v VoIP |
|
| 911 Calls/ Hardwire |
863 |
778 |
806 |
1,785 |
1,010 |
966 |
932 |
916 |
820 |
719 |
840 |
766 |
11,201 |
Hardwire |
36.99% |
| 911 Calls/ Wireless |
1,548 |
1,592 |
1,292 |
1,268 |
1,463 |
1,643 |
1,728 |
1,573 |
1,465 |
1,503 |
1,798 |
1,824 |
18,697 |
Wireless |
61.74% |
| Non-Emergency Calls |
7,272 |
6,475 |
6,545 |
6,661 |
6,736 |
7,270 |
7,026 |
7,020 |
6,858 |
7,025 |
6,177 |
7,010 |
82,075 |
|
|
| Voice Over IP (VOIP) |
54 |
19 |
26 |
22 |
44 |
28 |
32 |
32 |
26 |
28 |
42 |
34 |
387 |
VoIP |
1.28% |
| Total Incoming Calls |
9,737 |
8,864 |
8,669 |
9,736 |
9,253 |
9,907 |
9,718 |
9,541 |
9,169 |
9,275 |
8,857 |
9,634 |
112,360 |
|
|
| CAD Reports |
6,476 |
5,827 |
6,195 |
6,302 |
6,535 |
6,535 |
6,548 |
6,539 |
5,889 |
6,230 |
5,990 |
5,885 |
74,951 |
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 2009 |
JAN |
FEB |
MAR |
APR |
MAY |
JUN |
JUL |
AUG |
SEP |
OCT |
NOV |
DEC |
Total |
% Hardwire v Wireless v VoIP |
|
| 911 Calls/ Hardwire |
732 |
678 |
782 |
697 |
798 |
734 |
747 |
776 |
672 |
626 |
645 |
709 |
8,596 |
Hardwire |
31.15% |
| 911 Calls/ Wireless |
1,444 |
1,263 |
1,396 |
1,469 |
1,651 |
1,608 |
1,569 |
1,786 |
1,542 |
1,640 |
1,588 |
1,672 |
18,628 |
Wireless |
67.50% |
| Non-Emergency Calls |
6,809 |
6,078 |
6,593 |
6,411 |
6,841 |
6,381 |
6,609 |
7,271 |
6,253 |
6,187 |
5,576 |
5,628 |
76,637 |
|
|
| Voice Over IP (VOIP) |
31 |
32 |
42 |
20 |
12 |
20 |
30 |
44 |
50 |
30 |
30 |
32 |
373 |
VoIP |
1.35% |
| Total Incoming Calls |
9,016 |
8,051 |
8,813 |
8,597 |
9,302 |
8,743 |
8,955 |
9,877 |
8,517 |
8,483 |
7,839 |
8,041 |
104,234 |
|
|
| CAD Reports |
5,769 |
5,530 |
6,399 |
5,922 |
6,417 |
6,131 |
6,380 |
6,522 |
5,921 |
6,132 |
5,650 |
5,534 |
72,307 |
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 2010 |
JAN |
FEB |
MAR |
APR |
MAY |
JUN |
JUL |
AUG |
SEP |
OCT |
NOV |
DEC |
Total |
% Hardwire v Wireless v VoIP |
|
| 911 Calls/ Hardwire |
823 |
554 |
682 |
598 |
689 |
618 |
|
|
|
|
|
|
3,964 |
Hardwire |
29.85% |
| 911 Calls/ Wireless |
1,354 |
1,364 |
1,375 |
1,435 |
1,868 |
1,761 |
|
|
|
|
|
|
9,157 |
Wireless |
68.95% |
| Non-Emergency Calls |
5,571 |
5,035 |
5,506 |
5,525 |
6,048 |
5,782 |
|
|
|
|
|
|
33,467 |
|
|
| Voice Over IP (VOIP) |
30 |
26 |
28 |
16 |
38 |
22 |
|
|
|
|
|
|
160 |
VoIP |
1.20% |
| Total Incoming Calls |
7,778 |
6,979 |
7,591 |
7,574 |
8,643 |
8,183 |
0 |
0 |
0 |
0 |
0 |
0 |
46,748 |
|
|
| CAD Reports |
5,652 |
5,037 |
6,151 |
5,852 |
6,242 |
6,010 |
|
|
|
|
|
|
34,944 |
|
|
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